Hyperlinks No Longer Work in a Workbook

Fanie has a workbook with two worksheets. In the first worksheet she created hyperlinks to the second worksheet. Those hyperlinks worked fine until Fanie saved and reopened the workbook. The second time the hyperlinks were all gray and would no longer work, and she’s at a loss as to why this occurred.

There are a few things you can try here. First, you need to make sure that the problem isn’t due to something you inadvertently did in your workbook. Check to make sure that you didn’t rename the second worksheet-the one that is the target of the hyperlinks. When you create hyperlinks, each of them references the name of the worksheet you specify as the target. If you later rename the worksheet, then the hyperlinks may not work as expected. If this is the case, you will need to either change the name of the worksheet back to its original name, or you will need to recreate the hyperlinks to point to the renamed worksheet.

If that is not the problem, you may want to turn off an option in Excel that causes the program to check hyperlinks whenever the workbook is saved. (There have been some reports that Excel disables the links a bit too early sometimes, which could be the behavior that Fanie is seeing.) Do this by following these steps:

  1. Display the Excel Options dialog box. (In Excel 2007 click the Office button and then click Excel Options. In Excel 2010 and Excel 2013 display the File tab of the ribbon and then click Options.)
  2. At the left side of the dialog box click Advanced.
  3. Scroll through the available options until you see the General section. (See Figure 1.)
  4. Figure 1. The Advanced options of the Excel Options dialog box.

  5. Click on the Web Options button. Excel displays the Web Options dialog box.
  6. Make sure the Files tab is selected. (See Figure 2.)
  7. Figure 2. The Files tab of the Web Options dialog box.

  8. Clear the Update Links on Save check box.
  9. Click on OK to close the Web Options dialog box.
  10. Click on OK to close the Excel Options dialog box.

Finally, the problem may not even be related to Excel it is possible that the program is getting a bit confused if you changed your default browser after you originally created the hyperlinks-especially if you deleted whatever browser used to be your default. If you think this may be the root of the problem, the only thing you can do is to recreate the hyperlinks.